Since its inception in 2001, Casino Mate has been the premier online casino for Australian players. It offers its players with a massively entertaining selection of online casino games, unparalleled customer support and secure payment options. The main reason for its success is the close rapport it has established with its players through its news and blog pages. Online gamers have other interests as well, and very often you will find the latest information on sports and entertainment at its web site. Casino Mate is a brand of the Vegas Partner Lounge group of online casinos and has been licensed by the Malta Gaming Authority.
Casino Mate Review Australia 2017
Bonuses & Promotions
Casino Mate offers a multi-tier welcome package to new players, which consists of deposit match bonuses and free spins on online pokies. After that you can voluntarily participate in promotional activities that are hosted from time to time. Online pokie tournaments and loyalty reward points run on a continuous basis.
Hits and Misses
- Casino Mate is fully licensed and regulated by the Malta Gaming Authority and is certified as safe and fair by the independent expert agency eCOGRA
- It offers the largest collection of online video pokies from Microgaming including large payout progressive jackpot pokies like Mega Moolah and branded pokies like Jurassic Park
- It has three gaming platforms to offer that include the download and instant play platforms for desktops and laptops and the mobile platform for smartphones and tablets
- Casino Mate is ideal for Australian online casino players because it supports deposits, wagering and withdrawals in Australian dollars
- Casino Mate offers online casino games only from Microgaming, whereas some of its competitors have games from a number of leading online casino software providers
- The welcome bonus offer for new online casino players could have been more attractive with a larger bonus limit on the first deposit bonus
Casino Mate functions in a safe financial environment with the latest security encryption protocols in place. You can carry out all financial transactions in Australian dollars and will never need to work with any foreign currency. You can make deposits and withdrawals using credit cards from Visa and MasterCard, electronic wallets like Neteller, Skrill and ecoPayz and the entropay virtual card. You can make deposits but not withdrawals using POLi. Players using the POLi payment option will receive withdrawals through check payments.
In order to deposit funds to your Casino Mate account, you will need to log in and access the Deposit section of the Banking function. There you choose your registered payment option. You enter the deposit amount and the bonus code if you are claiming a bonus. After that you follow the instructions on the screen to complete the transaction. All deposits are credited instantly. Withdrawals can be made in a similar manner from the Withdrawal section of the Banking function. The pending period to allow for reverse withdrawals is 24 hours at Casino Mate. The minimum amount that you have to withdraw is AU$20. The time for processing withdrawals depends on the payment option and these have been spelled out at the online casino web site.
Software, Games & Platform
Casino Mate is powered by Microgaming, which offers over 800 titles for desktop wagering. If you use Windows then you can play on both the download and the no download software platforms. Mac users are constrained to use the no download platform. There are over 250 titles available at the Casino Mate mobile platform that is compatible with the operating systems of all major smartphones and tablets. The Microgaming software is user friendly. You need the same log in details and the same casino account for playing on any of the above platforms. You can play with real money or in the demo mode. You have the facility to check your financial transactions history and gaming history any time, including from within any game you are in.
The portfolio covers all games categories adequately. But since Australian players generally have a preference for pokies, this category had the most titles. The classic pokies include special variants like fruit machines and Mega Spin pokies. But it is the video pokies section that is unbeatable. Microgaming has tied up with copyright holders to develop powerful branded pokies like Playboy, Jurassic Park and The Dark Knight. Casino Mate players also have a liking for the progressive jackpot titles of which the Mega Moolah network draws the highest traffic. Table games players will not be disappointed with the variety of roulette, blackjack and casino poker games on offer. The video poker variants can be played in single hand or in multi-hand and cover all the popular titles.
As far as issues of fair gaming and payments security there are no issues with Casino Mate. It has the backing of the Malta Gaming Authority and eCOGRA, which have a high reputation in the online casino industry. The Microgaming portfolio offers every type of online casino game so you really do not need to look elsewhere. You even regular online tournaments on the best pokies, some of them with large prize pools. Because Casino Mate accepts Australian dollars and locally prevalent payment options the banking section functions smoothly. The four-tier VIP program provides graded benefits as you climb higher. If you are crazy about bonuses and promotions you may find Casino Mate a bit short as compared to some other Australian online casinos.
You would rarely have to interact with the customer support team at Casino Mate because the important information is provided at the web site and the operations run smoothly. But rest assured that it is one of the best. Their representatives are knowledgeable, courteous and efficient. The support is available round the clock. The online casino gives you several mechanisms for customer support that include e-mail, phone and live chat. A toll free number for Australian players has been provided.